Get in Touch
Have questions about our AI tools? Need help with your account? We're here to help you succeed.
Contact Information
Address
Company / Brand: SmileToAI
Hoża Street 86, Suite 410, 00-682 Warsaw
Poland
NIP: 5243018770
REGON: 529814552
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM CET
Saturday - Sunday: Closed
Frequently Asked Questions
Quick answers about our AI tools, Sparks, billing, and data handling.
How do I get started with SmileToAI?
Create a free account, choose a workspace tool, and start with the free Sparks included on your plan. You can upgrade when you need higher monthly limits or team features.
What can I create with SmileToAI?
You can use the workspace for chat, image generation and editing, video generation, and text-to-speech narration. Some catalog pages also describe related workflows that route into those core tools.
How do Sparks work?
Sparks are universal credits used across SmileToAI tools. Different actions use different amounts depending on the product, settings, and complexity; the Pricing page shows current plan allowances and top-up options.
What payment methods do you accept?
Paid subscriptions and Spark purchases use Stripe-hosted checkout. Stripe shows the available card and local payment options for your region; contact us for enterprise or custom billing needs.
Can I cancel my subscription anytime?
Yes. Billing owners can manage or cancel a subscription from account settings. Access continues until the end of the current billing period, and plan changes follow the checkout terms shown before purchase.
Do you offer API access?
Yes, on paid plans. Team owners and admins create API keys in Settings › API keys; API runs use the same tools and spend your team's Sparks at the same prices as the app. The developer docs at smiletoai.com/developers have a quickstart, the webhook guide and the full API reference. Contact us if you want to discuss an enterprise integration.
Is my data secure?
We protect your data with secure storage and operational safeguards. We do not sell your data to third parties, and we use it only to complete your requests on SmileToAI and to run product analytics.
Do you use my content to train models?
No. We never use your prompts or files to train AI models. Your prompts, uploads, and outputs are processed to provide the service you ask for.
Do you offer custom solutions?
Yes. We can discuss custom workflows, team setup, higher usage needs, and dedicated support for businesses or creators with specific production requirements.